Frequently Asked Questions

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Q: Do I need to be a customer of the Bank to use SCBreeze?
Q: If my mobile phone is lost, will my information about SCBreeze mobile banking be exposed to risk of unauthorized use?
Q: The message "Internet connection fails. Please try again when the connection is back" appears on SCBreeze. What does it mean?
Q: If I change my mobile phone number, will that affect the SCBreeze service?
Q: Transaction Tips
Q: Why am I automatically logged off my SCBreeze personal online banking / credit card online service?
Q: I'm using my smart phone to browse the Standard Chartered Bank official website and some pages are blank. How do I view the complete information on these pages?
Q: The message "The service is idle too long. Please click on the 'Confirm' button to continue" appears on SCBreeze. What does it mean?
Q: If I choose not to continue my use of the SCBreeze personal online banking / credit card online service, how do I cancel it?
Q:
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