Frequently Asked Questions

Please make a selection below to get started.

Category:  

Q: How do I protect my information from unauthorized disclosure?
Q: Why can't I access SCBreeze?
Q: If I switch to a different smart phone, will that affect the SCBreeze service?
Q: Terms and conditions for Buy Now
Q: Do I need to be a customer of the Bank to use SCBreeze?
Q: If my mobile phone is lost, will my information about SCBreeze mobile banking be exposed to risk of unauthorized use?
Q: The message "Internet connection fails. Please try again when the connection is back" appears on SCBreeze. What does it mean?
Q: If I change my mobile phone number, will that affect the SCBreeze service?
Q: Transaction Tips
Q: Why am I automatically logged off my SCBreeze personal online banking / credit card online service?
© 2017 Standard Chartered Bank(Taiwan) Limited