Frequently Asked Questions

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Q: How do I install anti-virus software on my mobile device?
Q: I was notified by SCBreeze Taiwan to install anti-virus software. Is my mobile device infected by virus?
Q: Is my mobile device compromised because I downloaded “SCBreeze Taiwan”?
Q: I was notified by SCBreeze Taiwan that my mobile device may have been compromised. Is it true? What actions should I take?
Q: What kind of circumstance would make the RMB standing instruction fail?
Q: How can I cancel the RMB standing instruction?
Q: How can I inquire the transaction record of RMB standing instruction?
Q: Would the RMB standing instruction be executed during the non-business day of the bank?
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